Our goal is to make your cleaning as easy as possible for you, but a little help from you will go a long way toward the perfect clean. Before we arrive, please pick up clutter, move anything fragile, and empty sinks so that our Professional Home Cleaners can safely access all the surfaces in your home. We will clean around your possessions rather than move them.

Please make sure your pets are going to be safe and comfortable while we are working. Some pets may need to be kenneled while others may not.

Please ensure safe access to the residence's entrance in the event of snow or ice.

Peachy Clean, LLC. provides all the cleaning supplies and equipment to clean your home. We have top-of-the-line, name-brand equipment and types of cleaning solutions. We do not carry any form of bleach or ammonia with us. If you would like to supply us with a specific cleaning solution, please let us know at the time of your booking to ensure your work order is updated.

No, you do not need to be home when we are cleaning. The majority of our clients are not home when we are cleaning, but we will make sure your home is just how you like it when you return home! You may choose to leave us a key, provide a security code, or make another arrangement if nobody is home when we arrive.

We do prefer to work uninterrupted. If you are home, we will be mindful of any work you may be doing and we kindly ask that you do the same for us. In the event that we are unable to access the residence at the scheduled time of cleaning, there is a $30 lock-out fee.

When scheduling your cleaning, be sure to let us know if you have a home security system and if it will be set when we arrive. Some of our clients choose to provide us with a code to disable the alarm when we arrive, then we can enable it when we leave to ensure your home is secure.

We are animal lovers and will happily work around most domestic pets! You know your pet best, so please secure any pet which may be a threat to our professional home cleaners or which may interfere with or interrupt the cleaning process. Some pets can cause tripping hazards, play with the cleaning equipment, go into trash bags, or shed causing a delay in the cleaning. Please keep all pets and children away from sanitized surfaces until the disinfectant is thoroughly dry.

All of our cleaning services are currently being done by both owners of Peachy Clean, LLC. Both owners have a clean background check, have years of professional experience, and have a high standard of excellence for all of our work.

We have a team of two cleaners who will arrive together and clean simultaneously in order to provide an efficient cleaning experience.

As of right now, yes! Our professional cleaning team is comprised of the two joint owners of Peachy Clean, LLC. We do not have any employees, so it will always be the same team cleaning your home.

While our professional home cleaners work their hardest to make your home shine, there are limits to what we can do with set-in stains and textured or porous surfaces, such as fabrics, wood, stone, bathtub, shower doors, grout, etc. We will clean these areas to the best of our abilities, but be aware that they might not appear as visually clean as the other surfaces. If your home has hard water, it may have created permanent mineral stains or build-up, especially in the bathroom and kitchen. We cannot guarantee the complete removal of all hard water deposits. In addition, there are some other things we do not clean. Please see our Policies and Procedures for more information.

The cleaning could take a minimum of 1 hour or up to as much as 5 hours. We provide you with an estimated range of time it will take to complete your cleaning before you agree to have us clean for you. There will not be any surprise charges and we will not go beyond your estimated range of cleaning time without checking with you first. Your satisfaction is our highest priority!

Some deep cleanings or bigger jobs take more time. We do not like to schedule our cleaners for more than 5 hours at a time. In the event that cleaning will take more than 5 hours to complete, we will schedule two or more cleaning sessions.

Customer satisfaction is our highest priority. In the unlikely event that something goes missing or gets broken, we will repair or replace the item. If you are dissatisfied with part of your cleaning, let us know within 24 hours and we will come out to make things right at no additional cost to you.

Payment is required at the time of service. We accept debit/credit cards, electronic checks (AHC), and cash. Payment is due before the time of service. An invoice and receipt will be sent to the email you provide.

Tipping is a great way to thank your cleaners for their hard work!! Most of our customers tip between 15% and 25% of the total cleaning fee. We have multiple ways to add a tip but the easiest is to call/text our office at (605) 610-8883 and we can add it to your invoice for you. You can add it after each individual cleaning or have it set up automatically for every cleaning.

All cancellations must be done at least 24 hours before your scheduled cleaning time. If you have regularly scheduled cleanings, it is preferred to reschedule rather than cancel in order to keep your home maintained and looking its best.

We understand that things like sickness or family emergencies happen and we want to be compassionate and accommodate these types of situations. We will work to reschedule your cleaning as soon as we can find a time that works for us both.